Privacy policy
Privacy Policy for Kenoshi
At Kenoshi, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our online store.
By using our website and purchasing from us, you agree to the collection and use of your personal information in accordance with this policy. Please take a moment to review it.
Information We Collect
We collect the following types of information when you interact with our website:
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Personal Information:
When you make a purchase, sign up for our newsletter, or contact us, we may collect the following personal details:- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment details (processed securely via our payment providers)
- Order history
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Automatically Collected Information:
When you visit our website, we may collect certain information automatically, including:- IP address
- Browser type and version
- Device type
- Pages you visit and actions you take on the website
- Referral source (how you found us)
This information is collected through cookies and similar technologies to improve your browsing experience and analyze website performance.
How We Use Your Information
We use your personal information for the following purposes:
- To Process Orders: Your details allow us to process and fulfill your order, including shipping, billing, and customer service.
- To Improve Customer Experience: We may use your information to enhance your shopping experience, personalize product recommendations, and improve our website’s functionality.
- To Communicate with You: We may send you order updates, promotional offers (if you've opted in), and other customer service-related emails. You can unsubscribe from marketing emails at any time.
- To Prevent Fraud: We use your information to help protect against fraud and ensure the security of transactions.
- To Comply with Legal Obligations: We may need to retain certain information to comply with applicable laws and regulations.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your data with the following parties:
- Service Providers: We work with trusted third-party providers who assist with payment processing, shipping, and marketing. These companies only have access to your information to perform these services and are prohibited from using it for other purposes.
- Legal Compliance: We may share your information if required by law, such as in response to a subpoena or to protect our rights, property, or safety.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to help improve your experience on our site. Shopify uses cookies to keep track of your shopping cart, process payments, and analyze site performance. These technologies may also collect information such as your IP address, device type, and browsing patterns for analytics and marketing purposes. You can control cookie settings through your browser, but disabling cookies may impact your ability to shop effectively on our website.
Shopify and Third-Party Services
We use Shopify as our e-commerce platform, which allows us to process your orders and provide you with a secure shopping experience. Shopify collects personal information such as your name, address, and payment details to facilitate transactions. Shopify is committed to ensuring the security of your information and adheres to strict privacy standards.
For payment processing, Shopify partners with secure payment gateways (e.g., PayPal, Stripe), and we do not store your payment information directly. Please refer to Shopify’s Privacy Policy for details on how payment information is handled: Shopify Privacy Policy Link.
In addition, we may use third-party apps and integrations that collect data to enhance your experience, improve website functionality, and manage marketing efforts. These third-party services have their own privacy policies, and we encourage you to review them.
Data Security
We use industry-standard security measures to protect your personal information. This includes encryption during payment processing, secure servers, and regular security audits. While we take steps to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
Your Rights and Choices
- Access and Correction: You have the right to access and update your personal information. If you need to correct or update any details, you can do so by logging into your account or contacting us.
- Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails.
- Data Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website is not intended for use by individuals under the age of 13, and we do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Revised” date. Please review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
📧 support@kenoshi.shop
Or by mail at:
Kenoshi
Box 16 Site 600 RR6, Saskatoon SK.